Frequently asked questions (FAQs)

What is Casa Suli?

Casa Suli is a holiday apartment in Siracusa, Sicily - designed to offer guests an authentic and comfortable Sicilian experience, balancing rest, work, and la dolce vita.

What amenities does the apartment offer?

The apartment includes:

Master bedroom with en-suite bathroom and enclosed balcony
Office space with high-speed Wi-Fi
Twin bedroom with two single beds
Additional shared bathroom
Kitchen / living area with sofa bed for two
Wall-mounted Smart TV with Netflix
Washing machine / dryer and dishwasher
Air conditioning and self check-in

Are there additional services available?

Yes. We currently provide a guitar for guest use and plan to offer bicycle and motorbike rental soon.

What attractions are nearby?

Casa Suli is ideally located for exploring Siracusa:

Basilica Santuario Madonna delle Lacrime – 12 min walk
Catacomba di San Giovanni – 12 min walk
Greek Theatre, Ear of Dionysius, Anfiteatro Romano, Tecnoparco Museo di Archimede – 20 min walk / 6 min drive
Ortigia Island and Duomo – 36 min walk
Sea-view bar – 9 min walk
“Discesa libera a mare” beach access – 17 min walk
Bus stops – 4 min walk

Is Casa Suli available for bookings now?

✅ Yes! Casa Suli is now open for bookings.

You can book directly through:

Booking.com - Casa Suli, Siracusa
Airbnb.com - Casa Suli, Siracusa

All booking, payment, and cancellation details are managed securely by the respective platforms.

How can I contact you for more information?

📧 support@casasuli.com
📍 Siracusa, Sicily
💬 Instagram @casasuli.sicily

a bunch of boats that are sitting in the water

S I R A C U S A

Shop Sicily – E-Commerce Platform

What is Shop Sicily?

Shop Sicily is the online boutique of Casa Suli, created to share authentic Sicilian flavours and small-batch products with our guests and friends around Europe.

What products do you offer?

Our collection includes:

Sicilian pistachio creams and nut spreads
Traditional sweets and treats (nougats, chocolates, biscotti)
Olive oils and gourmet pantry items
Curated gift sets and bundles

What payment methods are accepted?

We currently accept:

Debit and credit card payments (online checkout)
Cash payments - available only for local collection orders

What delivery options are available?

We ship from two locations:

Within Italy – Orders are prepared and shipped directly from Sicily.
Within the Baltic countries (Lithuania, Latvia, Estonia) – Orders are shipped from Lithuania.

Shipments are processed within 48 hours after payment confirmation.
Depending on your region, we use Omniva, DPD, or Lietuvos Paštas, and the buyer pays shipping fees at checkout.

Can I purchase Sicilian products while staying at Casa Suli?

Absolutely - and we encourage it! 🍋

Guests staying with us can purchase Shop Sicily products directly at the property, with a special 10 % guest discount on any items you’d like to take home.

If you wish to pre-order, simply email support@casasuli.com or mention your request during your stay.

Why buy at Casa Suli itself?

💰 Cost savings: No shipping fees or checkout charges.
🧺 Convenience: Products ready for you before departure.
🌿 Sustainability: Less packaging and transport emissions.

What is your return policy?

We accept returns only if a product arrives incorrect or damaged.
Please contact our support team within 7 days of receiving your order at support@casasuli.com to initiate the return process.

How should I use the Sicilian pistachio creams and spreads?

Classic Sicilian Style: Spread on fresh bread or brioche for breakfast.
Pure Indulgence: Enjoy a spoonful straight from the jar.
Dessert Twist: Drizzle over ice cream or pair with dark chocolate for a rich contrast.

How can I contact Shop Sicily?

📧 support@casasuli.com
📍 Shipping from Sicily & Lithuania
💬 Instagram @casasuli.sicily